Patient Services

Here at Rock Healthcare there are plenty of services, great and small, that we can offer to you and your family.

REGISTER AS A PATIENT

OPENING HOURS

Monday 8:00 – 6:30
Tuesday 8:00 – 6:30
Wednesday 8:00 – 6:30
Thursday 8:00 – 6:30
Friday 8:00 – 6:30
Sat-Sun CLOSED

Opening Times

Monday  8:00 – 6:30

Tuesday 8:00 – 6:30

Wednesday 8:00 – 6:30

Thursday 8:00 – 6:30

Friday 8:00 – 6:30

Sat-Sun- CLOSED

Online Services

Did you know you can order your repeat prescription online as well as being able to book and cancel routine GP appointments online? To take advantage of this service please use the links below:

To register to use the new online services please complete the form below and submit to the surgery.

Request To Register For Online Services Here

Following receipt of your form we will send you an email with further registration instructions. When you have these details please click on the link below to complete the registration process.

Complete The Registration Process Here

If you have already registered for the new online services, please click on the below link.

Access Online Services Here*

*Remember you need the practice code to log in which is Y02755

At present you are able to view your recorded allergies and prescription history. If you would like to register for this service then please collect a patient information leaflet and registration form from the Rock Healthcare reception.

Travel Information

Complete Our Travel Questionnaire

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.  This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below:

It is important to make this initial appointment as early as possible  – at least 6 weeks before you travel – as a second appointment will be required with the practice nurse to actually receive the vaccinations.  These vaccines have to be ordered as they are not a stock vaccine.  Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.  This is because not all travel vaccinations are included in the services provided by the NHS.

To help us offer the appropriate advice, please fill out the online travel questionnaire by clicking the button below. Please contact the surgery 3 working days after submitting the questionnaire where the receptionist will be able to advise you on the vaccinations you require and any costs that these will incur.

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
Insurance claim forms
Passport signing
Prescriptions for taking medication abroad
Private sick notes
Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Please note:

If you require a medical form to be completed (DVLA, Taxi Medical, HGV etc.) please check your form thoroughly to see if an eye test is required. If so, please make an appointment to see an Optician for this test to be completed. Once completed, please bring along the result and the receipt for the test to your appointment to have the remainder of the form completed. Rock Healthcare will then deduct the cost of the eye test from the cost of completing the remainder of the medical form.

Extended Working Hours

Rock Healthcare provides the Extended Work Hours service for all Bury practices the service runs from the following sites:

Moorgate Primary Care Centre
Radcliffe Primary Care Centre*
Fairfax Medical Centre

*The new commissioned service is a clinic based service only and home visits are not available

Hours of Opening:

Monday-Friday 6.30pm–8pm
Saturday/Sunday & Bank Holidays 8am-6pm

Booking options:

• Telephone the Practice in core hours only Monday-Friday
• Direct booking with the service Saturday/Sunday and Bank Holidays via the GP Practice number
• Online via the GP Practice website

Clinical staff available:

• GP at each site
• Practice Nurse appointments available at each site Saturdays

These appointments can also be booked through patient services

Rock Healthcare is a family friendly general practice with medical centres in Bury and Radcliffe town centres, providing traditional medical services whilst embracing modern health developments that make a positive difference to the lives of our patients. 

Rock Healthcare is a family friendly general practice with medical centres in Bury and Radcliffe town centres, providing traditional medical services whilst embracing modern health developments that make a positive difference to the lives of our patients.